Volunteer FAQs

Do I have to be Catholic to volunteer?

Is there a minimum number of hours required to volunteer?

What types of volunteer opportunities are available?

I have an idea for a service project that is not listed as a volunteer opportunity. Can I suggest a new opportunity?

Why can’t I register for the volunteer shift I am interested in?

How do I become a volunteer with Catholic Charities of Central Florida?

Can I fill out a paper application instead?

Why do you require 6 months or 75 hours of service for volunteer positions that necessitate a background screening?

Can my child/family volunteer with me?

What should I wear to volunteer?

Will CCCF fulfill my school-mandated community service requirement?

Will CCCF fulfill my court-mandated community service requirement?

I work full time. Can I still volunteer?

Do you accept group volunteers?

 

Do I have to be Catholic to volunteer?

We accept volunteers from all different faiths and cultural backgrounds. Just like the people we serve, we do not discriminate based on religion, socioeconomic status, race, or national origin. We do expect that all volunteers will be passionate about our mission, which stems from the tenants of Catholic Social Teaching, and respect Catholic Charities of Central Florida as a faith-based social services agency.

Is there a minimum number of hours required to volunteer?

Each volunteer position differs in the time requirements. In general, we ask that volunteers come in at least once per month. Volunteers who do not serve for a period of 6 months or more will be considered inactive and will be sent a Volunteer Exit Survey to complete. Inactive volunteers are welcome to come back to continue their service, but they may need to complete some of the intake procedures again.

What types of volunteer opportunities are available?

Our volunteer opportunities are updated regularly on our “Volunteer” page. Please view all open opportunities and choose one that fits your skills, interests, availability, and goals as a volunteer. If none of the opportunities are a good match for your interests, availability, or location, please let us know on your application and we can keep your name on file for special events and new volunteer opportunities.

I have an idea for a service project that is not listed as a volunteer opportunity. Can I suggest a new opportunity?

Absolutely. Please submit a “Service Project Request” through your CERVIS account; we are always looking for dedicated volunteers to lead new and exciting volunteer opportunities.

Why can’t I register for the volunteer shift I am interested in?

You can view all open volunteer opportunities, but you can only register for a shift after you have completed all the volunteer intake procedures for your chosen volunteer position (See “How do I become a volunteer with Catholic Charities of Central Florida?”).

How do I become a volunteer with Catholic Charities of Central Florida?

To become a volunteer with CCCF, complete the following intake procedures:

  1. Read up on our mission & vision, and ensure that you are on board! View all current volunteer opportunities and take note of which one(s) will be a best fit for you based on your skills, schedule, and needs as a volunteer (i.e., if you need to fulfill school required hours).
  2. Complete and submit a Volunteer Application on our volunteer page.
  3. Schedule a meeting with your prospective volunteer supervisor or program manager to discuss specifics of the position and schedule requirements (we’ll let you know who this will be depending on your chosen position).
  4. If required for your position, complete Safe Environment training and background screening through the Diocese of Orlando (we’ll let you know if you need to be screened before beginning your service—positions that necessitate screening require a 6 month or 75 hour service commitment).
  5. Start your service!

 Can I fill out a paper application instead?

The most efficient way for us to communicate with volunteer applicants and our current volunteers is with online services and email. For this reason, we have moved our application process online along with all of our volunteer scheduling. The vast majority of communications between Catholic Charities of Central Florida and our volunteers is done via email. For this reason, we request that all volunteers have online access and a current email address. If a volunteer does not have access to a computer, they are welcome to complete an application in our office.

Why do you require 6 months or 75 hours of service for volunteer positions that necessitate a background screening?

It is costly to bring in new volunteers to fill positions requiring a background screening, starting with the cost of the background screening itself (around $50). CCCF values our volunteers, and we cover this initial cost. However, we need to ensure that we are investing in a volunteer who is committed to their service with us, and therefore we ask for a 6 month or 75 hour commitment to the chosen volunteer role. Meeting with your program of choice before beginning your service should help to ensure that you are choosing a role that will be a good fit, so you can confidently make the 6 month commitment.

Can my child/family volunteer with me?

Yes! We think volunteering as a family is a great way to bond and grow together in faith. Children must be an appropriate age for your chosen area of service. We generally accept volunteers 12 and over, and we will accept younger volunteers on a case-by-case basis for certain programs. All children under age 16 must be supervised by a parent, guardian, or chaperone. All children under age 18 must have a release signed by their parent/legal guardian before beginning their service.

What should I wear to volunteer?

This depends on your volunteer position and which program you are working with. General guidelines on appropriate and inappropriate attire can be found in our Volunteer Manual, but check with your supervisor for program-specific questions. In general, food pantry volunteers should wear comfortable, appropriate attire, including closed-toed shoes, and for office volunteers, business casual attire or CCCF volunteer shirts are appropriate.

Will CCCF fulfill my school-mandated community service requirement?

Yes! Be sure to send all relevant documents to Volunteer Services so that we can evaluate the requirements set by your school to ensure that your chosen volunteer role will fulfill these requirements. We are more than happy to sign daily timesheets from your school and/or provide a letter validating your service with us.

While we do track volunteer hours, it is the volunteer’s responsibility to ensure that their schedule will permit them to serve enough hours to meet the school requirements by the deadline set by their school.

Will CCCF fulfill my court-mandated community service requirement?

No. CCCF does not fulfill court ordered community service requirements. 

I work full time. Can I still volunteer?

Yes! While many of our volunteer opportunities take place during business hours, we often have opportunities on weekends and/or outside business hours.

Do you accept group volunteers?

Yes! We love when groups contact us to serve—whether it be parish groups, school groups, or corporate groups. Please contact Carly Matthews in advance with your group size, preferred service date(s), and preferred programs or locations as far in advance as possible. We prefer 1 month advance notice for group projects with over 5 people, and more advance notice for larger projects. 

I still have questions!

We hope that our FAQ page, in addition to our Volunteer Manual, will help to answer all your volunteer related questions. If you have further questions, please reach out to our Manager of Mission Effectiveness, Carly Matthews: carly.matthews@cflcc.org