English as a Second Language (ESL) is a free, 8-week English language learning program for adults with limited English skills. The classes are designed to help students learn how to read, write, speak, and comprehend in English. Students wishing to enroll in the ESL program are required to take the CASAS (Comprehensive Adult Student Assessment Systems) placement test.

Vocational Education is a free program for adults 18 years and older who have acquired the English skills necessary to begin a technical training program. Its purpose is to assist clients in meeting their educational and career goals. Clients can continue their education through certified programs offered by Orange Technical College–a partner of Catholic Charities of Central Florida.

Case Management provides assistance to new-comers with referrals  follow-ups to Adult Education, Legal Services, Youth , Mentoring , Child Care ,  and Employment Services (clients must have an Employment Authorization Document) and to community partners including: the Florida Department of Children and Families and  the health departments in our tri-county zone. Tiered Case Management is provided to eligible refugees that requiring a greater level of services coordination to effectively resettled.

The Refugee Mentoring program provides assistance to eligible clients ages 15-24 to promote positive civic and social engagement and support individuals and vocational advancement thorough pairing volunteer mentors and mentees in a one-on-one setting or group mentoring sessions, once a week.

Child Care services are provided to children of eligible refugee/entrants who are enrolled in Refugee Services-funded employment and adult education services.

Refuge Health Promotion Services are designed to promote the health and well-being of refugees and other eligible population . They may include health education classes, medical/mental health navigation and support, and adjustment groups, skill building networks, and peer support meetings.

The employment services team helps clients get suitable employment based on their skills, education, transportation, and language and mediates between employers and employees. Clients are also provided with employability preparation such as job interviews and practice, mock applications, resumes, and translation services. Job coaching is also available to help them complete necessary paperwork—including assisting both the employee and employer with the I-9 form.

The legal services provided by the Comprehensive Refugee Services program include: applying for Employment Authorization Documents (EAD), applying for permanent resident status, and navigating other lawful-immigration pathways in achieving economic self-sufficiency.

The Refugee Youth Program provides assistance in addressing the educational, language, and employment needs of vulnerable refugee/entrant youth who may be at risk of dropping out of high school, not meeting high school graduation requirements, or are in need of alternatives to a traditional high school education, with an overall goal of employment and integration.

The program provides guidance and assistance in accessing community and school resources to support the academic and career goals of refugee youth at risk during the fist years of living in the United States.